ROLE OF HR FOR IMPROVING EMPLOYEE PERFORMANCE THROUGH TRAINING IN DEVELOPMENT ORGANIZATIONS OF BANGLADESH

Abstract

Human resources are the most important asset in an organization. Human resource management is the functional and strategic process through organizing, coordinating, and managing employees to achieve its mission. Human resources play a critical role in achieving organizational objectives through various initiatives including but not limited to resources planning, recruitment and selection, performance management, training and development, career planning, compensation and benefits, rewards and recognition, and employment relations. Training is one of the most effective tools to enhance employee performance and achieve organizational objectives and goals effectively and efficiently (Afroz, 2018 & Garavan, 2020). Training is a process for employees to increase their knowledge and upgrade their understanding and skills through educating employees with various tools and instructions to improve their performances. The purpose of this article is to understand the role of human resources in improving employee performances through training in development organizations of Bangladesh. Literature reviews were conducted on similar topics in different sectors and found a positive response to the hypothesis. Qualitative research has been conducted with HR professionals and employees. The result reveals that HR plays a pivotal role in organizing appropriate training and positively contributes to shaping employees' performances in the development sector. Both Functional Excellence and Soft skills training contribute to employees' job performance. Organizational internal online training also plays an important role in knowledge enhancement leading to their performance. 67% of respondents felt that there exists a fair process of selecting training participants. 60% stated that they had an online training infrastructure. 100% of respondents expressed that there was an adequate budget for training and training that played a key role in their performance. This study also sheds light on further study on different aspects of training and how do they contribute to the bottom line.