Developing a Technology Adoption Model for Information Communication Technology in Virtual Teams

Abstract

This paper presents a model for the adoption of information communication technology (ICT) within virtual teams, drawing on the Technology Acceptance Model (TAM) framework. Virtual teams, characterized by geographically dispersed members collaborating via digital platforms, rely heavily on ICT tools for communication, coordination, and collaboration. By extending TAM to the context of virtual teams, this study proposes a comprehensive model that incorporates factors influencing individuals' intentions to adopt ICT for virtual teamwork, including perceived usefulness, perceived ease of use, social influence, facilitating conditions, and task-technology fit. Through a mixed-methods approach combining surveys and interviews, this research empirically validates the proposed model, examining its applicability across diverse virtual team settings and organizational contexts. Furthermore, this study explores the moderating effects of team characteristics, such as team size, dispersion, and task complexity, on the relationship between TAM constructs and ICT adoption outcomes. The findings contribute to advancing theoretical understanding and practical implications by providing insights into the determinants of ICT adoption in virtual teams and offering guidance for organizations and team leaders in facilitating successful technology integration to enhance team performance and collaboration effectiveness in virtual work environments.