Empirical Research on the Function of Internal and External Social Capital in Knowledge Creation

Abstract

This empirical research investigates the function of internal and external social capital in knowledge creation processes within organizations. Social capital, derived from relationships and networks, plays a crucial role in facilitating knowledge sharing, collaboration, and innovation. Through a mixed-methods approach combining quantitative surveys and qualitative interviews, this study examines the impact of internal social capital (i.e., relationships within the organization) and external social capital (i.e., relationships outside the organization) on various dimensions of knowledge creation, including idea generation, knowledge sharing, problem-solving, and innovation outcomes. The research explores how different types of social ties, such as strong ties (close relationships) and weak ties (distant relationships), influence knowledge creation processes and outcomes. Additionally, the study investigates contextual factors that may moderate the relationship between social capital and knowledge creation, such as organizational culture, leadership style, and industry dynamics. By providing empirical evidence and insights into the mechanisms through which social capital contributes to knowledge creation, this research offers practical implications for organizations seeking to leverage social relationships and networks to enhance innovation and competitiveness.