Developing a Knowledge Management Model Utilizing the Knowledge Balanced Scorecard Approach

Abstract

This study presents a novel knowledge management model that integrates the principles of the Knowledge Balanced Scorecard (KBSC) framework. By combining the KBSC methodology with established knowledge management practices, the proposed model offers a comprehensive approach to effectively manage organizational knowledge assets. The model incorporates key performance indicators (KPIs) aligned with strategic objectives, enabling organizations to measure, monitor, and optimize their knowledge management processes. Through a structured implementation of the KBSC framework, organizations can enhance knowledge creation, dissemination, and utilization across various functional areas. This research contributes to the advancement of knowledge management theory and provides practical insights for organizations seeking to implement a systematic approach to managing their knowledge assets.